Employee relations drives efficiency and efficiency is the primary objective of any business therefore employee relations is the basis of any economically prosperous business. Equity and voice are labour objectives, the relationship between the employer and the employee is built on the balance of efficiency, voice and equity. Efficiency refers to the “effective” utilization of “scarce resources”, equity describes the fairness of the working relationship, and voice provides the opportunity for employees to contribute towards business decisions (Budd, n.d.). This relationship between employer and employee can be strengthened by mutual trust or destroyed due to the lack of trust, the lack of trust can have far-reaching consequences and the author mentions that “When trust goes up, speed will also go up and cost will go down.” However, the opposite can also happen (Gandy & Covey, 2007).
For further information watch this three minute video Stephen M.R. Covey – Leading at the Speed of Trust